Habitat ReStore Manager – Job Opportunities

We will accept resumes and cover letters for the ReStore Manager position until August 15 and then we will call for interviews.  The applicant’s must email their cover letter and resume to habitat@habitatrome.org no later than Friday, August 14th.  Pay will be based on experience.


EFFECTIVE DATE: August 2015 REPORTS TO: Executive Director


SALARY RANGE: based on experience

POSITION PURPOSE: Habitat ReStore is a division of the Habitat for Humanity – Coosa Valley. The ReStore mission is to generate revenue through the sale of donated building materials and household items to support the operating budget of the Affiliate. Through its efforts, the store facilitates recycling, minimizes landfill waste, provides low-cost home improvement items, and increases Habitat’s visibility in our community. The ReStore Manager is responsible for growing the resale store through overall management of the store’s day-to-day operations and actively marketing and promoting the store as the one-stop-shop for material donations and affordable purchases. The Manager will play an active role in planning for the store’s future, and for representing the store at public and community events. The Manager will work closely with paid staff, volunteers, community service workers, and homeowners. The manager occupies an ex-officio position on the ReStore Committee, which provides oversight to the ReStore operations.

PRIMARY DUTIES AND RESPONSIBILITIES: Operations  Provides administrative management for the ReStore.  Runs the operation with the recognition that the store is often one’s first impression of Habitat for Humanity.  Ensures store is adequately stocked with merchandise, and staffed with volunteers and paid staff.  Ensures quality customer service is provided and grievances are professionally handled.  Ensures proper maintenance of facility, equipment and vehicles.  Establishes and maintains up-to-date filing system and proper record retention.  Develops and maintains comprehensive operations manual.  Ensures compliance with safety standards and complies with accident procedures.  Works with Habitat staff and volunteers to reserve appropriate donations for internal Affiliate use. Staff & volunteer management  Implements personnel policies approved by the Habitat Board of Directors; ensuring staff are informed.  Manages personnel functions for paid staff, including writing job descriptions, hiring, training, motivating, conducting performance appraisal, salary adjustments and corrective job action in consultation with the Executive Director as appropriate and within approved policies and budget guidelines.  Ensures staff and volunteers are educated regarding policies and well versed about Habitat’s program and local activities.  Works with appropriate Affiliate staff, ie Volunteer Coordinator and/or Executive Director, to recruit, train, retain and recognize store volunteers.  Coordinates and manages homeowners performing sweat equity, student volunteers and community service workers.  Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.  Resolves conflicts involving staff and volunteers in consultation with the Executive Director. Reporting and communications  Provides monthly report of financial and operational matters, projects and public relations activities to the ReStore Committee and Executive Director.  Develops a strong ReStore Committee; establishing the committee’s role within the Affiliate organization in conjunction with the Executive Director and the Board of Directors.  Coordinates quarterly meetings with the ReStore Committee and at other times as needed.  Establishes and implements donor tracking and recognition program. Finance and administration  Monitors and maintains systems for daily cash transactions and deposits.  Approves employee timecards and approves all expenditures within policy guidelines.  Establishes and monitors operational and financial goals as approved by the ReStore Committee.  Works in conjunction with the ReStore Committee and Board Treasurer to develop annual operating budget and recommend capital expenditures for presentation to the Board of Directors Policy and planning  Assists in development of marketing and advertising strategy for store which is integrated with the overall Habitat marketing and advertising strategy.  Monitors competitive merchandise market environment (pricing and practices).  Participates in the development and implementation of short- and long-term strategies, goals and objectives.  Presents all policy proposal changes to the ReStore Committee (or designee), who will present changes to the Board of Directors for review or approval.  Actively networks with outside resources including Habitat for Humanity, Inc., Restore Managers, and other thrift store managers.  Attends training opportunities as provided by Habitat for Humanity, Inc, the Chamber of Commerce and other resources as approved and within budget guidelines.

QUALIFICATIONS:  Minimum 2 years supervisory experience; retail and/or sales experience preferred.  Volunteer coordination and/or supervision preferred.  Ability to develop and execute both daily and long term plans.  Professional approach to all situations, including difficult customers, staff or volunteers.  Ability to lead, train and manage staff and volunteers in a positive manner.  Knowledge of sales and marketing; knowledge of construction materials, preferred.  Effective time management and organizational skills.  Effective written and oral communication skills.  Basic computer skills, including word processing, point of sale applications, spreadsheets and email.  Commitment to Habitat’s mission and goals.  Ability and willingness to work flexible hours, which will include some evenings and weekends.  Ability to adapt to a changing environment and unexpected shifts in priorities.  Ability to lift 40 pounds. Work may require climbing ladders, considerable standing, bending, kneeling and reaching, in awkward and tiring positions.